Category customer service documentary
When Someone Orders a Lobster Tail Do This First
When a guest orders shellfish like a lobster tail that requires a butter warmer at the table always once the order is sent to the kitchen prepare the butter warmer and bring it to the table right away. Naturally if you are working in a dining room where people sit and gab for two hours […]
Tonight at 9
The channel is CBC on a show called the Doc Zone at 9PM EDT or wherever else you are in Canada check your local listings. I have no idea what small part I play in the customer service documentary. All I do know is I appear in the first half hour. I will see what […]
Waiter Nightmares
The other night I had the great opportunity of being filmed in action with sound bytes throughout the service ending with a 25 minute interview afterwards. It is all part of a customer service documentary that will be aired in the Fall on the Canadian Broadcasting Network on the show DocZone. Now there will be […]
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