Category Customer Service Tips

A Small Price to Pay

Whenever there is a meal served to someone and it is not cooked properly there is only one thing to do to ensure the guest even considers coming back.If you cannot fix it either by doing a recook or offering something else you must buy it for them.Why you ask , because in order for […]

Do I Pack the Leftovers or Do They?

I have been giving some thought recently on what I should do when a guest wants the rest of his or her food packed so they can eat the leftovers at home or feed it to their dog. More and more it is becoming a common occurence each evening when I am the busiest that […]

The 5 Common Complaints in a Restaurant and How the Waiter Can Avoid Them

Every Food and Beverage waiter relies on what a customer tips , not just on their hourly wage, in order to make a decent living. So with the consumer’s eroding disposable income and more restaurants to choose from in history , it is imperative the waiter provides great service to get that person to come […]