Monthly Archives: September 2008
Summer of 87
So you are asking why this title when we are in 2008! Okay I will tell you why I bring up this year.Today the stock markets crashed and they haven’t crashed this bad since 1987. I started to think as some people do when they hear of dates in the past what the heck was […]
What I Like Best About the Service Industry
I have to say I like my job. Now usually if a person has been doing something for quite a while one would assume that that person must like his profession , whatever it is , right? But I will tell you right now two of the reasons I still wait on tables after all […]
Feature versus Special
A lot of restaurants have an appetizer or entree that is not on the menu that changes on a frequent basis and it up to the service personnel to communicate this to the guest. Sometimes these chef creations are on a board displayed so all can see , or maybe it is an insert in […]
The First Thing You Should Do Upon Greeting a Guest
Yesterday I was back at work for my start at 3:15.I always go way early when I have to open and since I was off for 3 days I thought I would head out to be there for 2:30.One thing I hate is to have to rush to get everything done then the first customer […]
A Waiter Can Overcome any Unreasonable Request with Ingenuity
Well I am back to work today after 3 days off.I do not have a whole lot to say so I thought I would recount a story that happened to me 22 years ago while working on a cruise ship.It was a bizarre request so hope you enjoy it. The situation took place way back […]
A Small Price to Pay
Whenever there is a meal served to someone and it is not cooked properly there is only one thing to do to ensure the guest even considers coming back.If you cannot fix it either by doing a recook or offering something else you must buy it for them.Why you ask , because in order for […]
Working Breakfast
We went out for breakfast this morning which was different as usually my wife is working Saturday mornings as breakfast supervisor at a nearby inn.Our waitress did a good job but she had the look of having a late Friday night.As we were devouring our huge breakfast I couldn’t help but think of the time […]
Can You Make Sure it is a Good Cut
Table 24 comes in tonight and it is a couple of I call them kids as they look younger than 25 years of age. The guy says he is friends with one of the cooks here who happened to be off tonight.I mention that is great as now they will be able to enjoy their […]
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