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When Someone Orders a Lobster Tail Do This First
When a guest orders shellfish like a lobster tail that requires a butter warmer at the table always once the order is sent to the kitchen prepare the butter warmer and bring it to the table right away. Naturally if you are working in a dining room where people sit and gab for two hours […]
You Have to Be 100% Positive
The other night I saw a co-worker deliver my food to my table that was right beside where I was in the process of taking an order from another table. The guests asked him if the steak they had put in front of them was medium rare. Instead of just saying yes he began to […]
Instant Gratification As Opposed to Delayed Gratification
For a long time I was always taught that you should lean toward things that delayed gratification. Do the work now and eventually it will pay off in the years ahead of you. When you go to University you spend a few years learning your craft then hopefully you come out and find a good […]
This Happens More Than You Think
The other day where my wife works someone called in after eating at her restaurant two weeks ago. It was another server but anyway the lady says she thinks she overtipped $10 and would like that amount back in the form of a gift card. The waiter had to buy her a gift card for […]
Expect the Worst and Hope for the Best
As a waiter and bartender you have to keep your emotions in check. There is nothing worse than seeing someone getting worked up and their night unravelling because something did not go right. Expect that something will not go right before your shift begins and spend all your night getting ready and trying to prevent […]
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