To continue the thought I had last week about why the Hospitality Industry may be short of employees I have something else to add. I am not looking at changing or making a move up anywhere. In fact if there is an opportunity to make more money I just need to work more hours at […]

It is really slow but I get this 8 top. The people all work for this company so they are out having a celebratory dinner. They order drinks, wine, appetizers, big entrees and dessert. I give them the bill and they leave me a tip of $124. Great I thought. Real happy and a big […]

A couple of posts ago I was mentioning the bar tending course and the lack of registrants that I had in order to make the course a go this semester. There are a lot of people who think bar tending and waiting on tables is a bit below them. That they can walk into any […]

A lot of countries have taken the time to read my posts over the years. I appreciate your time for tuning in and putting up with my thoughts on a number of different subjects and ideas on service. To everyone thank you. The answer to the title question is Russia. So spasiba my Russian readers! […]

I know I live in a bedroom community where people are too busy to think about taking a bar tending course but for the 2nd consecutive semester no one appears to be registering for the course that I teach. Now I know people are looking for ways to make extra money out there but I […]

I was listening to a tape the other day about this person who went on a tree planting job up in Northern Ontario. The job was to last for a month and each person would be responsible for their assigned area to plant as many trees as they could. They would get paid 3 cents […]

As a Canadian you cannot help but watch the lockout of the National Hockey League season and what is reported today that some settlement has been reached and we may get a season albeit a short one after all. I for one couldn’t care less whether the season began or not. I don’t buy tickets, […]