Steve Dublanica , the author of Waiterrant , is interviewed on what people should tip and talks about his new book entitled ” Keep the Change.” He talks about why people should tip generously and the long term benefits of doing so.
I bought Waiterrant and enjoyed the book immensely. The second book enlightens people on what really goes on in other aspects of the service industry from doormen to barbers and what they make and how much they depend on the tip to get by.
Should be a good read as well. Click on the title to get the interview.